All ingredients, utensils, aprons and a pizza chef hat will be provided.

Welcome nibbles are provided at the venue’s discretion, do let a member of the team know of any dietary requirements.

We reserve the right to make amendments to course content and recipes without notice.

All tickets must be purchased in advance of the experience via Opentable with a timeslot booked. We don’t allow walk-ins for this experience.

Any drinks are purchased on top of the experience and paid for on the booking date.

All tickets and gift vouchers are non-refundable. Please check your booking information carefully, including the date, to ensure you have booked for the correct date.

You must arrive promptly for your class. We recommend aiming to arrive up to 15 minutes before your class time. If you’re more than 15 minutes late, you’ll be counted as a no show, and we don’t offer any refunds for unattended classes.

All participants should wear shoes with flat, non-slip soles and covered toes. Gallio cannot admit you to go behind the counter without proper footwear.

We recommend sensible clothing and we are not liable for any damage that occurs to clothing.
If you are suffering from food poisoning or an upset stomach (or have come into contact with something exhibiting these symptoms) within 48 hours of the course, please do not attend the class and contact us via hello@gallio.uk to rearrange.

All open wounds must be covered ideally with a blue plaster. If you don’t have one, we’ll happily provide one.

We cannot tailor our course to special dietary requirements; there are vegetarian, vegan and halal options, but we don’t offer gluten-free options and cannot prevent cross-contamination.

All payments must be made in full before the booking time. We do not accept any provisional bookings and cannot confirm a space without a prepaid ticket.

We will not accept responsibility for any loss of personal possessions.

Course cards are provided, and we encourage attendees to share their experience on social media—the sharing of course material or the use of the course material in a commercial manner is strictly prohibited without the written permission of Gallio. If in doubt, please ask about what is and isn’t acceptable usage.

Ticket resales are strictly prohibited without prior written permission of Gallio.

Cancellations must be provided with a written notice via email to hello@gallio.uk. We don’t offer refunds but can reschedule your class if we receive notice of up to 48 hours. Please note there is a fee for rescheduling your class of £5 per ticket.

A children’s ticket is for children aged 10 years and under. A child must be accompanied by an adult with a full adult ticket. One adult can accompany up to two children.

The minimum age for children is 4 years old and maximum age is 10 years old. For 11 years and up, they require a full adult ticket.

Children who are close to the age of 10 years, might be asked for a photocopy of their ID to verify their age under 10 years.